International customer support supervisor Sitel is on a hiring spree, and it’s providing up hundreds of on-site and distant positions in North America.
The corporate plans to fill 6,000 customer-service jobs by the tip of the yr. The openings can be found within the U.S. and Canada.
“Roughly half of the positions we’re hiring for are distant,” stated Samantha Johnatakis, a senior expertise acquisition supervisor at Sitel, in an e mail.
The corporate hires remotely throughout 41 states. California, Connecticut, Maine, Massachusetts, New Hampshire, New York, Oregon, Rhode Island and Washington are excluded, Johntakis stated.
For on-site positions at contact facilities, Sitel is recruiting in these metro areas: Augusta, Georgia; Fishers, Indiana; Knoxville, Tennessee; Las Vegas, Nevada; Spartanburg, South Carolina; Pompano, Florida; and St. Catharines, Ontario, Canada, in line with an organization hiring announcement.
Sitel Hiring Spree: Jobs and Necessities
Sitel’s present openings are customer-service associated. Listings within the firm’s job board point out two positions are the first focus of the hiring initiative: customer support representatives and insurance coverage gross sales brokers.
A mixture of full-time, part-time and momentary positions are instantly out there.
As a customer-service rep, you’ll assist prospects of third-party corporations through telephone, e mail, dwell chat and social media. You might be fielding questions on behalf of main manufacturers, akin to Airbnb, Toms or Michelin for instance.
As for the insurance coverage agent place, you’ll be tasked with promoting house, auto or renters insurance coverage and helping present enrollees with questions associated to their insurance policies. You received’t want an insurance coverage license on the time of your software, however you have to to cross the suitable exams and earn a license in the course of the course of your employment.
Each jobs are entry-level, although some expertise is most popular. You’ll must be at the least 18 and have a highschool diploma or GED to qualify.
To use, use Sitel’s on-line job board and choose Canada or the U.S. to seek out openings close to you.
Based mostly on lots of of self-reported wages on Glassdoor, these positions at Sitel usually pay between $10 and $15 an hour — with insurance coverage brokers on the upper finish.
Work-from-home positions at Sitel have particular home-office necessities, together with:
- A PC or desktop with Home windows 10 and antivirus software program.
- A separate 19-inch monitor for a dual-screen setup.
- Excessive-speed, hard-wired web connection of at the least three Mbps obtain pace and 1.5 Mbps add pace.
Full-time U.S. workers are eligible for advantages together with medical, dental and imaginative and prescient insurance coverage, paid break day, a 401(ok) retirement plan, worker reductions and extra.
Sitel’s hiring announcement comes on the peak of hiring season amid a flurry of recruitment bulletins from main employers. To this point this season, The Penny Hoarder has tallied greater than 550,000 job openings at corporations akin to Amazon, Goal, Walmart, UPS, FedEx — and now Sitel.
Adam Hardy is a workers author at The Penny Hoarder. He covers the gig financial system, entrepreneurship and distinctive methods to generate profits. Learn his newest articles right here, or say hello on Twitter @hardyjournalism.
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